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holidays-4
The Tesla Store

The manager of a Tesla store talks to his sales team about the Tesla holiday event.

0:01:25
spk_1
 

the weeks before Christmas and all across the city, people flock to the malls for gifts that are pretty. From food courts dispensers to kioskalore, the malls where kind shoppers find their favorite store. Some holiday gifts come right from the heart but some cost big money for push button starts. No gas in the tank a car to remember to show your deep love, it's time for a Tesla.

0:01:51
spk_3
 

Alright, guys. So we're super excited about the Tesla holiday event. We are giving fifteen hundred dollars off if you buy before the first. Great. So that's really exciting. So I just wanted to go over a couple of things. Obviously, we're selling our selling point here is that we're getting rid of the dealership. Okay? People order their cars online and it gets delivered directly to them. So we're getting rid of the middleman, which is really cool. So Yeah. I don't know if you guys have any questions. I know a couple of you have been with Tesla for a while in different locations, but you recently moved over here. Maybe Jilton. Yes. One of our best salesman. Yeah. Yeah. This is Kirk, He used to be at the Palisades store.

0:02:42
spk_1
 

So Yeah. We've heard the stories. We've heard all the stories about that. You know, I'll be on with you, Kirk. I was a little bit upset when I heard you were coming to our store right in time for the holiday event because I was thinking, you know, And and listen, I've I've everybody who's worked here for a while knows that I've always been saying this is the month that things turn around for me. Yeah. I'm gonna start selling cars. I'm gonna I'm gonna get my pitch down paths.

0:03:04
spk_4
 

And let me tell you, we've heard about you in the palisades. No kidding. Yeah. Word got up.

0:03:09
spk_1
 

What only good things I hope.

0:03:11
spk_3
 

Well, as you know, Phil came from a Chevrolet dealership. Yeah. I'm an old school guy.

0:03:18
spk_1
 

I'm an old school guy. I'm an old school guy. I like to see in the car with somebody, I like

0:03:23
spk_4
 

to drive around. Someone take a test drive through the mall?

0:03:26
spk_1
 

I did. I did, but I I cleared it with all the stores in our way.

0:03:31
spk_3
 

But you didn't clear name. No. No. You can dog clear it with me.

0:03:34
spk_1
 

I also I also tell him not to go over fifteen miles per hour.

0:03:38
spk_3
 

That's it matter bill. That's no good. You know we have car we we have cars in the parking garage, and those are for test drive.

0:03:46
spk_1
 

But this guy was saying I wanna get a feel how it'll be.

0:03:48
spk_2
 

But there's only one car in the showroom. Right. Right.

0:03:51
spk_3
 

He he ended up taking a hard ride through the journey store. Came back with a couple of boots in the car. Well, but we were upset about that.

0:04:00
spk_1
 

Boss, I don't mean I

0:04:01
spk_3
 

don't mean to talk back.

0:04:02
spk_1
 

I don't mean to talk back.

0:04:03
spk_3
 

Luckily, Elon, tweeted four twenty sixty nine journey boots

0:04:07
spk_0
 

--

0:04:07
spk_1
 

yeah.

0:04:07
spk_0
 

--

0:04:07
spk_3
 

and everybody laughed. So it

0:04:09
spk_1
 

was fine. I don't mean to to to sort of speak in

0:04:12
spk_3
 

on Twitter. I'll tell

0:04:14
spk_1
 

you this though. That car, I almost sold it. I almost sold it. That guy's almost washed out of here with with the car.

0:04:22
spk_3
 

He was very impressed by the self driving technology.

0:04:27
spk_1
 

Because, you know, it was self driving through literally not roads. It will

0:04:32
spk_3
 

yeah. Bill, I don't know why you are is so stoked on one of the worst things that happened to our store. It really worries me, but we need you here because you are a good salesman and we're gonna let you off. Thank you.

0:04:45
spk_4
 

I think Sean is loving this back and forth because he used it to take it a a fifth cup of coffee over there.

0:04:50
spk_2
 

Sean, leave some coffee for the rest. I'm just staying quiet and hopped up my

0:04:53
spk_3
 

so Sean, you are new. I do want to I'm

0:04:57
spk_2
 

a Sean Moore cars than anybody guarantee it.

0:04:59
spk_3
 

Sean, you got a great voice. Sean came from the radio. Oh, wow. Oh, yeah.

0:05:05
spk_1
 

Wait. Yeah. You're the guy who does the fast talking at the end of, like

0:05:08
spk_3
 

oh, yeah. Yes.

0:05:09
spk_2
 

Sure. I do

0:05:10
spk_1
 

sweet steaks and whatnot.

0:05:11
spk_2
 

Sign a partessel

0:05:12
spk_3
 

silent protest of the day. But he's

0:05:14
spk_2
 

everybody better sign up for

0:05:16
spk_3
 

a Tesla today. Excuse Sorry. Not silent protest. Yeah. Well, it feels like that's

0:05:20
spk_4
 

your whole job is to do that understandably. Not

0:05:23
spk_2
 

anymore. Quick

0:05:26
spk_3
 

not anymore. By Sean. Sean Sippin. Now, Sean, do you have any questions?

0:05:32
spk_2
 

Are we selling everything? We sell the model three?

0:05:35
spk_3
 

We're selling the model three. We're selling the model y. We got the x in here, and we have the new Tesla Cyber truck.

0:05:41
spk_1
 

Well, I

0:05:41
spk_2
 

can relate to self sell sell these cars cars cars.

0:05:46
spk_3
 

I don't feel like you have to use that voice here in the store.

0:05:50
spk_2
 

Absolutely, man.

0:05:51
spk_3
 

Okay. Good. Alright, guys. So let's go over the new model x. Sorry. Cream here.

0:05:58
spk_2
 

Just sure this have already had five cups. I usually have a creamer. There's no creamer here.

0:06:01
spk_3
 

We've have powder creamer in the drawer there. Yuck. Sean. Sean.

0:06:07
spk_2
 

I don't like powder creamer.

0:06:08
spk_3
 

Just come The the coffee's really for the customers.

0:06:13
spk_2
 

Not anymore?

0:06:15
spk_3
 

Sean. It's Christmas. John. No. None of that none of that's, like, we feel better about this. Okay? Let's go over

0:06:23
spk_2
 

i had a little more shoot caffeine. You've

0:06:25
spk_1
 

had a

0:06:25
spk_3
 

little much too, Kathy. You have you need to put that cup down. Okay. Okay? Throw that away.

0:06:35
spk_2
 

I put it down right underneath the spout. Do a little

0:06:38
spk_3
 

no. Don't make another stop. Pretty creamer in here? I just answered that. It's the power. I promise

0:06:44
spk_2
 

you I'm gonna sell a car. I know exactly how to sell a car. Nobody comes from entrepreneurship.

0:06:48
spk_1
 

Shot. He'll get the hang of it, boss. Like, just just just let him do his thing. He'll get the hang of it. I think don't get too obsessed with anyone. Alright.

0:06:56
spk_3
 

Let's go with the yeah.

0:06:57
spk_4
 

Can I ask policy wise here?

0:06:59
spk_3
 

Yes.

0:07:00
spk_4
 

Do you all because in Palstates, we all do it different ways. Do you have employees go out to the mall and kinda talk People as they're walking back, or do you wait for the

0:07:10
spk_2
 

what? Discasa, Nick. You get

0:07:13
spk_4
 

too many whats for someone whose whole job. It's me, understood.

0:07:17
spk_2
 

And you sell too many cars.

0:07:19
spk_3
 

Did you really come from the radio? That's what you

0:07:21
spk_2
 

kept saying. Of course, you never do the radio.

0:07:24
spk_3
 

That's not a good call out. You sell too many cars.

0:07:27
spk_2
 

You sell too many cars. Obviously, you guys work in the palisades, he sells them because these people are rich they already won't test it. Sure. So it's not hard.

0:07:33
spk_4
 

I've actually sold test this to very poor people too. I've sold test this to everybody. Yeah. Finance solubility.

0:07:40
spk_1
 

Shot. What is its notes? Don't fake rev.

0:07:40
spk_3
 

These are electric cars, Phil.

0:07:47
spk_4
 

Sitting behind the wheel, turning it like a little kid pretending.

0:07:50
spk_3
 

Get out of the note. Model three.

0:07:52
spk_2
 

This is fart next. Do the fart town.

0:07:53
spk_1
 

I've been wanting to say this recently.

0:07:55
spk_3
 

Don't do the work because I've

0:07:56
spk_1
 

been wanting to say this recently.

0:07:57
spk_3
 

Sean, get off to Sean, you can't bring your own cushion in here. The the cars have them.

0:08:02
spk_1
 

I've been wanting to finish this idea.

0:08:04
spk_4
 

You blows it up so fast in between podcasts.

0:08:08
spk_3
 

No. This says silent but deadly, and it's being loud. It's Is this supposed to Why would

0:08:15
spk_2
 

you ask the home of fart?

0:08:16
spk_3
 

No. That's not it. We went over this in your interview.

0:08:21
spk_1
 

Wait. Hang on. Hang on. Hang on.

0:08:22
spk_4
 

Just another is really so hard.

0:08:26
spk_3
 

Listen. He's a famous guy. Okay? I wanted him to

0:08:32
spk_1
 

now see, that's not fair. My interview my interview, I was also very clear about my expectations. Okay? And I've had to curb my impulses extensively since I started working here.

0:08:43
spk_3
 

Well, yes. You brought in the gas can to your interview, said, where does this go?

0:08:48
spk_1
 

Yeah. I asked if if we can't use the real stuff, can I at least get one of my cousins gasoline scented candles and bring it in and put and burn it in my office and you said no? That would be disruptive to the work environment.

0:09:02
spk_4
 

Because your cousin's gasoline said a cancel candles used gasoline. And so they were they went up and played.

0:09:08
spk_3
 

Just They were just cans of guest cocktails. You throw into -- Maltops.

0:09:12
spk_0
 

--

0:09:12
spk_2
 

mousletops. Mousletops. Mousletops, cocktails.

0:09:15
spk_1
 

Mousletops, cocktails. Which Awesome. Of course, a holiday movie. Well, I'm gonna say I was gonna say, it feels like it might be a nice little thing if we can sort of offer up something to a little bit different clientele. Around this time of year.

0:09:27
spk_4
 

Yeah. Can we sell to Jews here?

0:09:30
spk_1
 

I know Elon has a problem with it, but I wouldn't I I am

0:09:33
spk_3
 

elon does not have a problem. Love with that. Okay. Okay.

0:09:36
spk_2
 

He wanted to choose?

0:09:37
spk_3
 

Of course, you can sell to people who are due.

0:09:41
spk_4
 

I wasn't true. You policy on selling to Jews so he did come out as positive for Jewish.

0:09:46
spk_3
 

He didn't need to come out. He he is positive. He was never negative. Was never

0:09:51
spk_4
 

well, yeah. I would like to hear what you have to say about the model x because I've obviously done all my research.

0:09:56
spk_3
 

Okay. Well, this year

0:09:57
spk_1
 

we got

0:09:57
spk_3
 

some new features on the model x. We've got the that the steering wheel has changed.

0:10:04
spk_2
 

Stop. It makes It's not a light sip if you're doing it out of the whole canteen thing. Where did

0:10:10
spk_3
 

you get the coffee can team?

0:10:11
spk_2
 

It's a really good cup of joy. I've had the whole thing.

0:10:14
spk_3
 

Okay. Listen. We we got a steering wheel change. Obviously, the it has gone to the two handles steering wheel. We don't have the circle steering wheel.

0:10:20
spk_4
 

I love that. So now you feel like you're driving a plane. Yes.

0:10:24
spk_1
 

No. I'm not selling that one. I'm not selling that one.

0:10:27
spk_3
 

Phil. But you have to sign up Is it even a

0:10:30
spk_1
 

car anymore? Is it even a car that's been my big problem with Tesla since I started working here. Are these even cars anymore?

0:10:37
spk_3
 

They're they drive on the road. They got four wheels. The steering wheel just changed. Yeah. Steering. Yeah.

0:10:41
spk_1
 

Your question is way

0:10:44
spk_4
 

off. Of course they're cars. They're just changing some of the standard boring old funky stuff

0:10:50
spk_0
 

--

0:10:50
spk_4
 

oh. -- that we, you know, car culture has been stuck -- You'll

0:10:53
spk_0
 

--

0:10:54
spk_4
 

in the in Henry Ford.

0:10:56
spk_2
 

I think we're stuck in a little too much competition. Obviously, we wanna sell cars. Obviously, they're all gonna be testless. What are our quotas? Do we have quotas for the weekend, for the day, for the year?

0:11:03
spk_3
 

Well, that's the cool thing about Tesla, there are no quotas that you have to make.

0:11:07
spk_4
 

It's great. It attracts some of the laziest people possible. I'm in high solvency cars and

0:11:12
spk_3
 

it looks amazing. Tesla really sells itself. It's a popular car. We have wait lists. All you have to do is be there to help people go through the interface and and take their payment. And then get the delivery set up. Okay? Can I please finish the the features?

0:11:26
spk_2
 

Of course.

0:11:27
spk_3
 

Okay. So they've gotten rid of the gull wing doors on the back. They open, like, a a typical car door.

0:11:34
spk_2
 

That's a disappointment.

0:11:36
spk_3
 

Yeah. It's a little

0:11:37
spk_2
 

bit That's a disappointment.

0:11:38
spk_3
 

Okay. See, that's the voice. That's the voice that we hired him for. Okay.

0:11:43
spk_4
 

Actually, you want me to use the voice.

0:11:45
spk_3
 

Sean, if you you're very famous for for coming in and hitting the voice on the radio. I thought it would be good in the store here, and feel free to use that.

0:11:55
spk_1
 

Let's

0:11:55
spk_2
 

go ahead and get you on a new Tesla today.

0:11:57
spk_3
 

Okay. There we go.

0:11:58
spk_4
 

That was really good. Alright. So before I think I know who

0:12:01
spk_2
 

my competition is here. But but I

0:12:05
spk_3
 

think you've had enough coffee shop, but, honestly, since you're doing the voice now, I don't really care that you're drinking that much. So before I open up the grate on the front door, and people start coming in here. Do we have any questions?

0:12:18
spk_4
 

Yeah. Where are we celebrating after I sell all these cars today?

0:12:22
spk_3
 

Okay. That's that's very funny. I will, though, if you sell a Tuesday Nobody left.

0:12:30
spk_2
 

Not a single laugh in the house. Try eyes. Okay. Try eyes full cups. Big poops. No. I have a poop. I drink a lot of coffee.

0:12:38
spk_3
 

No. Sean, stop with the farting and the pooping, and I I

0:12:42
spk_2
 

said this is an interview.

0:12:44
spk_3
 

I said this in your interview.

0:12:46
spk_2
 

You said stop with the farting and the pooping reiterate? And you still hired him?

0:12:51
spk_3
 

He's got the voice. Listen. Oh, no. He is driving off into the hey. Hey. Get back here. Get back here. Get back there. Bill. Don't take her out. No.

0:13:12
spk_2
 

Darnies. Welcome.

0:13:14
spk_1
 

Hi. I'd like a deal guys have sketchers in a size fourteen.

0:13:21
spk_2
 

Yes. You're the biggest man to ever buy a pair of Scatchers. Congratulations.

0:13:26
spk_3
 

Did the guy who loves Scatchers just crash into the store again? Don't you get sale. What you want?

0:13:32
spk_1
 

Size fourteen. Big skechers.

0:13:34
spk_3
 

Big wide skechers.

0:13:35
spk_1
 

Yeah. Wide. What you got?

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